Privacy Policy

1. Introduction

Welcome to Arabian Trips. Your privacy is important to us, and we are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or book any of our travel services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not continue using our website or services.

2. Information We Collect

We collect the following types of information depending on how you interact with our website:

• Personal Information: Includes your full name, email address, phone number, nationality, and travel preferences — collected during bookings or contact form submissions.
• Booking Details: Trip dates, destination, number of travelers, and any special requirements you specify.
• Payment Information: Collected securely via trusted payment gateways for booking transactions. We never store your complete payment card details.
• Technical Data: Such as your IP address, browser type, operating system, and the pages you visit on our website. This helps us improve performance and security.

3. How We Use Your Information

We use your information for the following purposes:

• To process and confirm your travel bookings and payments.
• To provide customer support and respond to your inquiries or requests.
• To send booking confirmations, updates, or important service information.
• To send promotional emails or offers — only if you’ve subscribed or given consent.
• To improve our website design, content, and overall user experience.
• To comply with legal or regulatory obligations if required.

4. Payment Security

We use reputable third-party payment gateways for all transactions. All payments are encrypted using Secure Socket Layer (SSL) technology. Arabian Trips does not store or have direct access to your full payment card information.

5. Cookies and Tracking

Our website uses cookies — small files stored on your device — to personalize your experience and collect analytical information.

• Essential Cookies: Required for basic site functions such as navigation and booking.
• Analytics Cookies: Help us understand how visitors use our website and improve our content.
• Marketing Cookies: Used to show relevant travel offers and ads based on your interests.

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.

6. Data Sharing

We may share limited information with trusted third parties to complete your travel arrangements:

• Travel partners (such as hotels, local tour guides, and transport companies).
• Payment processors and banks for secure payment handling.
• Legal or government authorities if required by law.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

7. Data Retention

We keep your personal data only for as long as necessary to fulfill the purposes outlined in this policy — usually until your trip and payment are completed — or as required by law for tax, accounting, or legal compliance.

8. Data Security

We use strong technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes SSL encryption, secure servers, and limited employee access. However, please note that no online system is completely secure.

9. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications.
• File a complaint with your local data protection authority if you believe your data is misused.

10. Children’s Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently received such information, we will delete it promptly.

11. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our services or legal obligations. All updates will be published on this page with a revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us at:

• 📧 Email: arabiantrips1@gmail.com
• 🌐 Website: www.arabiantrips.com
• 📍 Location: JVC, Dubai, UAE